Customer Oriented
Our business is driven by customer needs.
We continually strive to improve our market researches to better understand our customer requests supplying innovative products as well as services.
Before introducing a new item Legnopan® SpA runs a deep analysis of its technical characteristics and price position in order to evaluate if it really fits the market requests.
Our customers do not need to worry about the procurement of the goods. They just have to focus on developing their ideas.
We take care of finding and delivering the goods, thanks also to a extremely reliable and accurate network of suppliers.
Care, precision, high professional skills, just in time delivery, competitive prices and exceeding customers expectations best define our Customer Service.
We aim to build long-term relationships with our customers, to be part of their success.
People
Legnopan’s team is a strategic element. Legnopan® SpA is a dynamic company, which expresses its potential thanks to the efforts and passion of its employees, sales reps, workers and truck drivers.
We believe that the success of a company is expressed and directly related to the human and professional growth of its teamwork. Each year we invest in seminars and offer to our employees a constant growth path, necessary to face the market challenges.
We believe in fostering human capital to value and develop our employees diverse talents, initiative and ideas,
a cross – fertilization inside and outside the company, where personal initiative, dedication and commitment are always rewarded.
Communication
The planning of marketing activities is one of the key factors for the success of a company. In a business environment that has never been so competitive, where we often assist at drastic market changes, the implementation of well-defined marketing strategies is a top priority in order to be successful and be always a step ahead of our competitors.
Marketing and communications campaigns are a precious resource for a customer oriented company aiming to establish a reliable partnership with its customers. In fact, in addition to this specific website and to the catalogue that shows our full range of products (which is updated every year), our flagship tool is "Legnopan News", a bi-monthly magazine which is sent out to more than 3000 customers and prospect. It’s a sort of “direct line” with the market that is used to present the latest news, trends, products, special events or contests.
Logistics
The headquarters located in the North-East part of Italy, the new warehouse designed accordingly to the most innovative technologies, the vast assortment of goods always in stock, our own fleet of trucks along with the strong commitment of all the people involved in the logistic, sales, accounting departments, makes Legnopan® SpA one of the most reliable wholesalers of wood-based panels.
Sustainability
We respect the environment in order to create low-consumption of energy and raw materials.
Almost all our partners have gained the main environmental certifications, such as ISO 14001, FSC, CSA, PEFC and SFI.
To own one or more of those certifications is usually at the base of the selection process for new products and new suppliers.
Social responsibility
Legnopan® SpA is committed to observe under all circumstances the ethical principles and values that distinguished its work.
We always take care of the consequences of our behavior towards the environment, social community, business partners, customers and institutions.
Social responsibility is an integral part of our culture which we implement answering to our stakeholder’s expectations both economic, social and environmental, in the private and public sector involved in our activity.
Legnopan® SpA always suggests ethic commitment as a plus factor for the sustainable development of the community in which it operates.